Where is DIPPED based?
We are based in Southern California, originated in The Bay.
Where are your fabrics made and assembled?
Most of DIPPED's garments are made in America. Each product features some of the highest quality fabrics available on the market and are guaranteed to last long while retaining amazing feel & comfort. (Trust us our gear lasts for years!)
What is the proper cleaning care for DIPPED garments?
When in doubt always machine wash your DIPPED gear with cold water and then follow up with an old fashioned hang dry. This will ensure the prints and garments will have an extended lifetime while retaining superior look and feel. If you happen to dry one of our tees do not fret, our tees are printed with high quality inks using the latest and greatest in screen printing technology. They will not fade or damage easily but to get the most bang for your buck cold washing/ hang drying is the way to go.
What is this store's return and exchange policy?
Most sales are final but product exchanges/ refunds may be given at our discretion under certain circumstances. Unsatisfied with your product? Please contact us here! We'd love to get your input and help you out in any way possible.
Do you accept orders placed outside of the US?
Yes we do! DIPPED ships world wide.
How long will it take to receive my order?
Orders typically are delivered within 3 business days from the date of order but please allow up to 1 week for shipments to arrive from order confirmation.
How do I pay for my order? Is it secure?
Our store is powered by Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, DIPPED has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and all other major credit/ debit cards.
What if something is wrong with my order?
If you have a problem with an order from DIPPED, or have any questions regarding a previous order, please contact us directly through our Contact page or via email at email@example.com.
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